Customer Support Specialist

Company: VirtualVocations
Location: Oxnard
Posted on: November 19, 2024

Job Description:

A company is looking for a Customer Support Specialist to provide support to the inside sales team and customer base in a remote setting.

Key Responsibilities

Handle inbound calls from customers and travel agencies to resolve travel-related issues
Manage itinerary changes and assist customers with service upgrades
Issue tickets, process documents, and perform quality checks on reservations

Required Qualifications

Prior travel industry or customer service experience required
Bachelor's degree preferred
Ability to prioritize multiple tasks and meet deadlines
Computer proficiency in Microsoft Office

Keywords: VirtualVocations, Fountain Valley , Customer Support Specialist, Other , Oxnard, California

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